Articles on Communication

How to Unlock More Productive Conversations with Two Key Skills

I blinked away the tears. Team morale was crumbling. Co-workers, many I considered friends, were leaving the company. I was at a meeting with senior leaders, and I had just expressed concern that the way the company ran projects might be hurting the team — a team that I cared so much about and where I had invested years of my life. I had expected the leadership team to support... (more)

The Trouble with Trying to Win at Everything

I like to argue. In fact, I liked it so much that during my high school and college days, I competed on the debate team for over five years. On weekends, we’d travel to tournaments at nearby school campuses and debate other students on important social issues. Is human genetic engineering morally justified? Is it moral for the United States to use economic sanctions to achieve foreign policy goals? Do... (more)

Communication: The First Casualty of a Team’s Growth

“As teams and companies grow, what processes and systems break down that often don’t get addressed quickly enough?” That’s the question I posed to leaders from Dropbox, Facebook, Stripe, and Lyft at a recent panel on Engineering for High Growth. And one after another, the panelists all responded with variations of the same theme: communication is often the first casualty of growth. As a team grows, it gets harder to... (more)

“A comprehensive tour of our industry's collective wisdom written with clarity.”

— Jack Heart, Engineering Manager at Asana

“Edmond managed to distill his decade of engineering experience into crystal-clear best practices.”

— Daniel Peng, Senior Staff Engineer at Google

“I wish I had this manual to give my engineers when I was a VP of Engineering at Twitter. This summarizes and presents everything I used to tell my team.”

— Raffi Krikorian, Engineering Director at Uber

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“A comprehensive tour of our industry's collective wisdom written with clarity.”

— Jack Heart, Engineering Manager at Asana

“Edmond managed to distill his decade of engineering experience into crystal-clear best practices.”

— Daniel Peng, Senior Staff Engineer at Google

“I wish I had this manual to give my engineers when I was a VP of Engineering at Twitter. This summarizes and presents everything I used to tell my team.”

— Raffi Krikorian, Engineering Director at Uber

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